MCCT TITAN IVR Platform
Interactive Voice Response, IVR is the powerhouse application of
the telephony world. MCCT has been a major participant in the IVR
marketplace from the beginning, and now has years of experience
deploying and servicing IVR’s at numerous installations around
the world. IVR technology interconnects telephones, computer databases,
fax machines, and customers in powerful new ways. |
Develop Applications
Innovative interactive voice response applications (IVR) can be
developed to turn the touch-tone phone into a virtual computer terminal,
which can access and retrieve database information.
Applications Include |
- Internet
Phone
- Fax Servers
- Audiotext
- Fax on Demand
- Call Routers
- Universal
Messaging of Voice Mail & E-Mail
- Speech Recognition
- Text-to-Speech
- Speaker Verification
- Modem Paging
- Help Desk
Surveys
- Customer
Service Representative
- Coupons
- Programs
with PIN Generation
- Calling Cards
- Credit Cards
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Features of the Titan Platform: |
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Comprehensive voice-processing capabilities designed to scale
for small and mid-size businesses.
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Comprehensive voice-processing capabilities designed to scale
for small and mid-size businesses.
Power to develop custom IVR applications that are ideal for
your size and type of business.
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Integration with your existing telephone and computer systems-whether
they're state- of- the- art databases or legacy systems.
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Modular architecture allows your IVR system to be easily adapted
to new industry-standard hardware and operating systems as they're
introduced.
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The Titan IVR system is manufactured with the finest components
and state-of-the-art technologies, allowing MCCT to back your
system with the industry's most competitive warranty.
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