MCCT TITAN IVR Platform
Interactive Voice Response, IVR is the powerhouse application of the telephony world. MCCT has been a major participant in the IVR marketplace from the beginning, and now has years of experience deploying and servicing IVR’s at numerous installations around the world. IVR technology interconnects telephones, computer databases, fax machines, and customers in powerful new ways.


Develop Applications

Innovative interactive voice response applications (IVR) can be developed to turn the touch-tone phone into a virtual computer terminal, which can access and retrieve database information.

Applications Include

  • Internet Phone
  • Fax Servers
  • Audiotext
  • Fax on Demand
  • Call Routers
  • Universal Messaging of Voice Mail & E-Mail
  • Speech Recognition
  • Text-to-Speech
  • Speaker Verification
  • Modem Paging
  • Help Desk Surveys
  • Customer Service Representative
  • Coupons
  • Programs with PIN Generation
  • Calling Cards
  • Credit Cards
 

Features of the Titan Platform:

  • Comprehensive voice-processing capabilities designed to scale for small and mid-size businesses.

  • Comprehensive voice-processing capabilities designed to scale for small and mid-size businesses.
    Power to develop custom IVR applications that are ideal for your size and type of business.

  • Integration with your existing telephone and computer systems-whether they're state- of- the- art databases or legacy systems.

  • Modular architecture allows your IVR system to be easily adapted to new industry-standard hardware and operating systems as they're introduced.

  • The Titan IVR system is manufactured with the finest components and state-of-the-art technologies, allowing MCCT to back your system with the industry's most competitive warranty.

Tel: 603-524-2214
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