Included with the purchase of a Millennium, Telrad or Vodavi Telephone System or a Titan IVR is a one-week training. The trainings are conducted at MCCT's training facility or, at the customer's option, on-site. Each training has been designed to assist the customer in understanding how to maintain his system on a daily basis. It is the experience of MCCT that customers who are well informed about their systems are able to be a part of the MCCT team; this results in systems that perform more efficiently. Routine measures such as Tape Backups, voice file updates and system monitoring are included in these trainings. Each class is targeted to the needs of the customer.

MCCT, Inc. Titan Course Agenda - First Day
8:30 - 10:00 UNIX Commands
10:00 - 10:30 Break
10:30 - 12:00 vi Editor
12:00 - 1:00 Lunch
1:00 - 3:00 Structure of Applications and
Voice Recording with Exercise
3:00 - 3:30 Break
3:30 - 5:00 Applications & Exercise
Homework: User's Manual: Scan Chapters 2.1, 2.2 and 2.4
Command Reference Manual: Read Chapter 2
Handout: Do Exercise 1

MCCT, Inc. Titan Course Agenda - Second Day8:30 - 10:00 Review of Homework;
Discuss Outfields,
Assigns and Conditionals
10:00 - 10:30 Break
10:30 - 12:00 Exercise Using Outfields,
Assigns and Conditionals
12:00 - 1:00 Lunch
1:00 - 3:00 Discussion on Voice Mail,
Vchat and Conferencing
3:00 - 3:30 Break
3:30 - 5:00 Application & Exercise
Homework: User's Manual: Scan Chapters 5.1 through 5.9
Command Reference Manual: Read Chapters 3
and 6
Handout: Do Exercise 2