5001 IP Phone Low-Cost, Single-Line IP Phone
You recognize the power of Voice-over-IP to deliver
personalized communications and productivity tools to your
users. But the fact is some users and some areas of your
operation require only basic access to voice and network
features. So why invest in features they’ll never use?
Choose the Mitel Networks™ 5001 IP Phone instead. Part
of the industry’s most extensive line of IP desktop phones
and devices, the Mitel Networks 5001 IP Phone is a lowcost,
single-port IP telephone. It’s ideal for any user or
location requiring basic call handling and feature access to
Mitel Networks 3100 and 3300 Integrated Communications
Platforms (ICP). You pay only for the features your users
need and they get an IP phone that offers the same ease of
use, quality and reliability that is the hallmark of the entire
Mitel Networks desktop portfolio.

For Occasional Users and Common Areas
The 5001 IP Phone is designed for occasional and noncommunications intensive users requiring access to basic telephone and messaging services. It is the affordable choice for common areas such as receptions and meeting areas, manufacturing and retail floor, plus offices of non communications-intensive users. Like all Mitel Networks IP telephones and appliances, the 5001 IP Phone can be easily programmed and personalized with a web browser-based configuration tool.

Features*
• 4 function keys: Hold, Message Access,
Transfer/Conference or Redial, Ringer Volume
• Placing calls on hold
• Transferring calls
• Setting up conference calls
• Voice mail access – large message waiting lamp
• Ringer volume control
• Web browser desktop configuration tool

5005 IP Phone
Full-Featured Multiline IP Phone With Display Your business employs a diverse range of users requiring differing levels of access to the voice and network features supported by your Mitel Networks™ Integrated Communications Platform. Some need complete feature and application access, others require minimal access. Many are somewhere in between. Which is why we offer the Mitel Networks 5005 IP Phone. Part of the industry’s most extensive portfolio of IP desktop phones and devices, the 5005 IP Phone is a multiline, browser-programmable IP telephone. It provides users with many of the advanced features available in our top-of-the-line user devices – without your having to pay for more advanced capabilities some of your users simply do not need.

All The Capabilities Many Users Will Ever Need
The 5005 IP Phone is an affordably priced multiline IP
telephone with multiple programmable keys and an easy to-
read backlit display. It is a cost-effective choice for any user or location in your operation requiring multiple-line access to many advanced telephony features and user applications. Like all Mitel Networks IP telephones and devices, the 5005 IP Phone can be easily programmed and personalized with a web browser-based configuration tool.

5020 IP Appliance Delivering the Power of IP to the Desktop
The Full Power of IP at the User Desktop Information and communications-intensive companies are turning to converged IP infrastructures to deliver productivity and customer relationship-enhancing applications and services to the user desktop. Unified communications, personalization, speech recognition,
PC and PDA integration … The range of applications and
capabilities is expanding rapidly. The Mitel Networks™ 5020 IP Phone lets users take them all in stride. Part of the industry’s most extensive line of IP desktop phones and devices, the Mitel Networks 5020 IP Phone is a sophisticated, converged user appliance delivering easy access to the most advanced features and services supported by Mitel Networks Integrated
Communications Platforms.

The Choice for Communications-Intensive Users
The 5020 IP Phone is a dual-port, multiline display IP telephone with 14 programmable keys, 8 function keys, context-sensitive softkeys for feature customization and a large backlit display for caller and system information. The 5020 IP Phone is ideal for users across the enterprise that require information about calls they handle combined with user-programmable access to advanced voice communications, IP-based applications and services. It is ideal for users who must change their telephone
feature set to match their changing needs, including managers, professionals, those who travel frequently, are often away from their desk, participate in conference calls, and contact center/help desk agents. Like all Mitel Networks IP telephones and devices, the 5020 IP Phone can be easily programmed and personalized with a web browser-based configuration tool.

Call Handling Features
• Built-in speaker
• Handsfree operation (half duplex)
• 2-line, 20-character backlit display
• Context-sensitive softkeys for feature-set customization
• Off-hook announce
• On-hook dial
• 14 programmable multi-function keys with dual-color
   LED indicators (for speed dialing, broadcast groups, line
   appearances, feature access)
• 8 function keys: Hold, Superkey for feature access,
   Message Information, Speaker, Microphone,
   Transfer/Conference, Shift, Cancel
• Dedicated headset jack
• Speed calling
• Placing calls on hold
• Transferring calls
• Setting up conference calls
• Voice mail access – large message waiting lamp
• Last number redial
• Automatic Call Distribution (ACD) Agent and Supervisor
support