is an all-inclusive Application Generator system with the expendability
to grow to 480 inbound (or outbound) ports, a GUI Windows Plan Editor,
built-in Text-to-Speech prompt conversion and much more that will be
shown. The Matrix2 platform uses RedHat Linux as the operating system
of choice and applications (Plans) are structured on the robust MySQL
feature rich with the ability convert text to speech (TTS) for voice
prompts & other messages; Continuous Word Speech Recognition;
Conferencing with GUI interfaces for administrators & operators;
Fax broadcast & Fax-on-Demand and Unified Messaging applications.
IVR applications can be developed to turn the touch-tone phone into a
virtual computer terminal that can access and retrieve database information.
of certified hardware, software
and support engineers to service and support the MATRIX² Platform.
MCCT provides unparalleled support with the sale of every MATRIX² System.
This includes 24 hr. emergency tech support worldwide, with an average
10-15 minute response time and advance replacement. Each MATRIX² system
comes with 1 year renewable warranty.
• Internet Phone • Fax Servers • Teleconferencing•
SMS Messaging • Audiotext Information • Fax on Demand •
Call Routers • Universal Messaging of Voice-Fax & E-Mail •
Speech Recognition • Prepaid Calling • Speaker Verification
• Paging Call/Contact Center Applications
• Comprehensive voice-processing capabilities designed to
scale from small to large size businesses.
• Power to develop custom IVR applications that are ideal
for your size and type of business.
• Integration with your existing telephone and computer systems
whether they’re state-of-the-art or legacy systems.
• Modular architecture allows your IVR system to be easily
adapted to new industry-standard hardware and operating systems
as they’re introduced.
• The MATRIX² IVR system is manufactured with the finest
components and state-of-the-art technologies, allowing MCCT to back
your system with the industry’s most competitive warranty.