is the core of our success in the Telecommunications Market. MCCT Technicians
trouble shoot, Program and support our family of customers 24 hours per
day/ seven days, year round.
Reason #1: Years of experience in The telephony,
Call Center, IVR, switching, and telecommunications Technologies.
Reason #2: Little or no wait time. All calls are
handled professionally and promptly via the internet, modem, phone
support and if necessary on-site service anywhere it the world.
Reason #3: An advance replacement program for any
defective part with counter to counter service when deemed necessary.
MCCT knows that you the customer cannotwait for return and repair
of defective parts like others vendors offer. We'll get you up and
running and taking calls as fast as humanly possible.
Reason #4: Ongoing training for our MCCT Engineers
and Technicians to ensure the customer the best possible service available.
Reason #5: We do not want to just provide service
and support at MCCT; we want to excel in support. MCCT's team of
professionals spend many hours in the field and providing remote
support with the customers from local sites to sites in the far
corners of the world resulting in a 99.9% uptime of MCCT installed
equipment world wide. As with all areas of support in MCCT, customers
are treated as family and the result is a superior attitude in taking
care of all of the needs of the customer.
being the first on-call
person. While one is at the top of the list, the remaining three
are called in sequence should the person ahead not be able to
call in to the automated paging system. The paging system will
continue to call the on-call staff until one of them calls in
and saves the message from the customer any time of the day or
night - seven days a week.
;we take customer
support seriously! And on top of the around the clock tech support,
advanced replacements are sent for failed components to minimize
any customer down time.
you are choosing a company that will stand behind your products
now and in the future.
NEC DSX 2.21 Windows Admin (download)
DSX 3.15 System Administrator 32 Bit (download)
DSX 3.15 System Administrator 64 Bit (download)
Get the latest DS1000/2000 System software. (download)
DS2000 DST Software Upgrade (download)
DS2000 Update Utility (download)
DS1000/2000 System Administrator (PC Program) (Version 3.21.03)
For Windows NP, 2000, and XP, download the System Administrator 3.21.03 installer zip file (download)
For Windows Vista, download the System Administrator 3.22.01 installer zip file (download)
PC Program User Guide (download)